Tuukle Chat: Your Enterprise Instant Messaging Solution


Let your customers reach you the way they like!

Tuukle Chat offers a one-stop solution to chat with your customers via a messenger of their choice. Supporting Web chat, AIM, Skype, ICQ, MSN, Jabber, and Yahoo! protocols, Tuukle Chat can use a single account to handle all outside communications. Your clients will reach your Sales or Support department right away no matter if John, Mary or Joe are taking care of it today.


One account, many employees

Multiple employees, departments, or the entire company can be reached by connecting to a single IM number (AIM, Skype, Jabber, MSN, ICQ or Yahoo! account). Employees may leave or take vacations, but your corporate IM number will always be answered.


Accountable messaging

Tuukle Chat delivers a fully accountable instant messaging system. Messages sent and received are kept in a central database, and can be reviewed at any time. If a repeat customer starts a chat conversation with a new member of your sales team, the employee will be able to provide an informed reply by reviewing prior communications with that customer.


Your instant messaging gateway

Tuukle Chat provides a convenient gateway between your employees and customers. Your clients will reach your company or any department via a single AIM, Skype, ICQ, MSN, Jabber or Yahoo! account ID – or by just starting chatting right in their Web browser!


Exchange instant messages within your company

Messages sent and received with Tuukle Chat never leave corporate premises, making Tuukle Chat a much more secure solution than public IM systems.


Build a better team

Corporate-wide instant messaging enables better collaboration and helps building a sense of teamwork, developing relationships and cementing your team together.


Improve employee productivity

Public instant messengers such as ICQ or Jabber are well-known distractions. The closed-loop message exchange system greatly improves employee productivity by removing access to private communication with friends and family while offering convenient pre-configured access to corporate instant messaging.